The 2 AM Maintenance Call: Who Do You Call?
It’s 2 AM on a Tuesday, and your phone rings. Your tenant is panicking because a pipe burst and water is flooding the kitchen. What is your plan?
Emergency vs. Normal Repair
First, you need to know the difference between an emergency and a normal repair so you know how fast you have to act.
- Emergencies: Burst pipes, a blown hot water cylinder, or a major electrical fault. These need to be fixed immediately to keep the house safe, livable, and to prevent major water damage.
- Normal Repairs: A dripping tap, a sticky ranch slider, or a broken cupboard handle. These can wait until normal business hours.
- Have a list of tradies ready: Keep a list of emergency plumbers and electricians on your fridge. You don't want to be Googling for help at 2 AM.
The DIY Headache
Waking up to a panicked tenant is a nightmare. Even worse is trying to find a tradie who is awake, willing to drive to the house, and isn't going to charge you an outrageous after-hours call-out fee just because it's the middle of the night.
Tired of low returns?
We handle the tenants, the taps, and the paperwork so you can keep sleeping. Our low fee keeps more money in your pocket!
Why You Should Use a Property Manager
You shouldn't lose sleep over a broken hot water cylinder. First Door has a 24/7 maintenance response team made up of trusted, local tradespeople. We handle the midnight panics and get the job done right—without ripping you off. Sleep easy and leave the repairs to us.
Get peace of mind with First Door today - first 3 months are fee free.