The property management we wanted as landlords.
We're Nick, Neil, and Leona. We built a family agency to give Auckland landlords what we always wanted: lower fees, honest communication, and zero runarounds.
What Our Landlords Say
"I can't believe that the leaking toilet was fixed in the same week! The previous manager took months to send tradies!"
Lindsay K.
Mt Eden
"Switching was easy. Nick did all the work with my previous manager."
Simon C.
Auckland
"I took a chance on First Door. I didn't know anything about them. I am happy with how Nick manages my property"
Maria N.
Te Atatu
"The tenants are happy. I am happy. The house is sorted and I can finally enjoy my weekends."
Sara R.
Auckland
"Nick found a great tenant for my apartment in 3 days. I like how easy the statements make tax time."
Nina C.
Onehunga
"I can't believe that the leaking toilet was fixed in the same week! The previous manager took months to send tradies!"
Lindsay K.
Mt Eden
"Switching was easy. Nick did all the work with my previous manager."
Simon C.
Auckland
"I took a chance on First Door. I didn't know anything about them. I am happy with how Nick manages my property"
Maria N.
Te Atatu
"The tenants are happy. I am happy. The house is sorted and I can finally enjoy my weekends."
Sara R.
Auckland
"Nick found a great tenant for my apartment in 3 days. I like how easy the statements make tax time."
Nina C.
Onehunga
Hi, we're Nick, Neil, and Leona.
We didn’t set out to start a property management company. We were forced into it.
As landlords, we were paying a big agency 8.5% only to be met with unresponsive managers, forgotten maintenance, and a new junior agent every few months. We’d had enough.
With a family background in building units, we decided to pull up our sleeves and manage our own properties. Soon, frustrated friends saw what we were doing and asked us to take over theirs, too.
Why Landlords Switch to Us (and Why We Started)
Most landlords come to us after they are fed up with their big agency.
- High Turnover: Big agencies have constant staff turnover. You get a new junior property manager every six months who doesn't know you, your home, or the tenants. We are family-owned so our turnover is 0.
- Hidden Markups: Many managers add a 10%–15% markup to every plumbing or repair bill. If a tradie charges $200, they charge you $220. We charge 0% markup—you pay exactly what the invoice says.
- Sick of the PlusPlus: Between monthly admin fees, sundry fees, and high inspection fees, our landlords were fed up. Our invoices are simple and we don't have admin fees, 4 inspections included, no transfer fees. We keep it simple: one flat management fee and zero sundry fees.
- Absent Managers: Managers that dodged our landlords calls. They didn't organise maintenance work. They took their cut and made the landlord do the work. We're different. We pick up the phone when you call (or call you back ASAP).
One thing is certain, all of our landlords have wished that they moved to us sooner once they saw how operate. We get our tradespeople in fast. We are on top of maintenance. We treat their property like it's one of ours.
The Family Business Guarantee
- You Speak Directly to Us: No receptionist, no middleman. When you call, you get the person who actually visits your property.
- Trusted Local Tradies: We only use handymen, gardeners, plumbers, and electricians we've known for years and would trust in our own homes. Most of our tradespeople worked on our developments.
- Plain English, Zero Markup: We never add a "handling fee" to maintenance invoices. What the tradie charges is exactly what you pay.
- 90-Day Risk-Free Trial: If you switch to us and aren't completely happy with our service in the first 90 days, we will refund every dollar of management fees you've paid, and we'll coordinate the move to your next management company.
If you’ve just bought your first rental or inherited a family home, we’d love to help you look after it.
How We Look After Your Home
We collect the rent on time and pay you directly, handling all the follow-ups. If you prefer to have the rent paid straight to your bank account, we can arrange that too while we handle everything else.
We screen applicants thoroughly with credit, background, and tribunal checks. We look for reliable tenants who will treat your property like their own home.
We keep up-to-date with all Tenancy Act regulations so you don't have to worry about legal compliance or fine risks.
We arrange standard compliance checks and upgrades, keeping all certificates and reports up to date so your property stays warm and legal.
From move-in reports and bond lodgements to regular inspections and eventual move-outs, we take care of the entire process from start to finish.
When emergencies happen at midnight, we manage the panics with our trusted local tradies so you can sleep peacefully.
Plain talk. Personal service.
We’re not a big-city franchise with hundreds of properties per manager. We’re local, reachable, and treat your house like it’s our own.
That's why we offer professional property management at just 6% with personal care, and an optional unlimited handyman plan for total peace of mind.
Have questions? Call Nick directly on 027 274 0607 for an honest, zero-pressure conversation about your rental.